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In this issue - Winter 2022

So how are we faring and where do we go from here?

We ask four industry leaders about Supply Chain issues and their expectations for 2022 and beyond..

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Same principles, fresh thinking

Q&A with Fairhaven Wholefoods, Letchworth Garden City

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Hybrid selling

Today’s customers crave a blended retail experience, says Anna Richards

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Blindsided by the hidden costs of e-commerce?

Many retailers have experienced online sales booms during the pandemic as customers flocked online.

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Fairtrade Fortnight

Fairtrade Fortnight is a show of solidarity with those on the frontline of the climate crisis.

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A model online health store

Previously in this series, Better Retailing Magazine set the standard for secret shopping to find the great, the good or even the average health food retailers. Following our relaunch over a year ago, New Natural Business picked up the baton. The pandemic has changed shopping patterns for many customers so we’ve been focusing on stores with an online shop...

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Taking health food training to new heights in 2022?

It really does look as though we might be coming to the beginning of the end of a two-year pandemic. Yet what is even more remarkable is the fact that so many of us have managed to remain in business. Who would have thought lockdowns and all the other inconveniences would have seen us through one of the most difficult trading periods in our lifetime?

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Breakthrough! NHS lights touchpaper for Health on the High Streett

It looks like 2022 is going to be yet another year of uncertainty, of ups and downs and frustration, and you could be forgiven for wondering when this is all going to end!

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Realign and reframe

Although it feels that we’re still in a period of national uncertainty around how the pandemic will pan out, we can reflect positively on how natural health products have never been as popular as they are right now.

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Turning on a sixpence

Words come into our heads and inhabit our vocabulary like unwelcome visitors. Sometimes they hang around for a while. Sometimes they just visit us briefly and then leave without a trace. At times you are forced to re-engage with them unexpectedly.

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Read articles from the Autumn 2021 issue here

Read more articles from our previous issues here.