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Retail Services – How to find and keep quality retail staff

Don’t take short cuts in your recruitment, says Lee Biggins, and continue to build the resulting relationship.

In today’s working world, it can be difficult to find retail staff, let alone retain them for the long run. Candidates know exactly what they want when they’re searching for a job and they won’t settle for anything but the best opportunity – one that ticks all the boxes and suits their professional and personal needs.

For independent retailers, this can be a tricky problem to address. Coupled with impending skills shortages, many shop owners – both online and offline – are battling to find and keep quality retail staff. So what is the secret to a successful recruitment process? I’ll explain this in more detail below.

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