Insights, Research and Trends

Irish health stores are top of the pops for supplements

The Irish market for supplements is looking good. Almost 60% take food supplements and most of them do so all year round. Of those, a third (66%) take them daily.

What's more, health food stores are the favoured place to buy them and when it comes to buying food, half say they prefer seasonal or locally produced.

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Oat milk now the cream of vegan alternatives

A third of Brits use plant-based milk, up from a quarter in 2020, and half of UK adults think milk choices make a difference to the environment.

That's the trend noted by Mintel in its latest UK shopper habits research.

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Fish oils stabilise Alzheimer’s memory function

It will come as no surprise to our industry that there has been further positive research into the use of omega-3s in Alzheimer's sufferers.

Nutritioninsight.com reports researchers in Sweden have found a positive correlation between omega-3 intake and memory in Alzheimer's patients who performed a cognitive test.

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Spending up, especially in specialist stores

Consumer card spending rose by 15.4% in August compared to the same period in 2019, with growth recorded across all sectors apart from international travel.

Data from Barclaycard, which sees nearly half of the nation's credit and debit card transactions, reveals how the end of summer gave the economy a boost, while shedding light on the inflation concerns causing many to review their spending habits.

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Tap happy - we're going contactless

Contactless spending is expected to account for almost half (47%) of all transactions by the end of 2022 as it becomes the most popular payment method for the first time.

Research by VoucherCodes.co.uk by the Centre of Retail Research (CRR) examined the pandemic's effect on the way UK shoppers pay for goods.

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Berries hit the spot for blood pressure

Flavonoid-rich foods such as berries, red wine and apples and pears have caught the eye of clinicians in making reductions in systolic blood pressure.

Queen's University Belfast researchers noted an interaction with the gut microbiome which resulted in production of metabolites with enhanced bioactivity.

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Onwards and upwards

Numbers of independent retailers have risen for the first time in four years, according to new figures from the Local Data Company (LDC). Its report says that barbers, bakers, convenience stores and takeaways are plugging the gap left by collapsed chains with 804 new indies opening in the first half of 2021.

Unforgiven - UK frowns on poor customer service

More than a third of people (38%) in the UK say their experience with customer service has worsened over the last year, making it the highest figure in the US and Europe.

The Customer Service Index 2021 produced by cloud contact software firm Five9 also found that nearly half of UK respondents (44%) are very unlikely to be willing to do business after poor customer experience - making it the least forgiving country.

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